Answer every call
Keep every regular
CytoWorld's AI front desk answers every call, books every client, and brings regulars back — in English, Chinese & Cantonese, around the clock. You focus on the treatment; it runs the front desk.
A real front desk that answers every call
in English, Chinese & Cantonese — not a generic chatbot
Pre-trained for spa, massage, medspa, TCM and dental front desks across Greater Vancouver. It picks up every call, books the appointment, and remembers your regulars — handling ICBC, CDCP and insurance questions in three languages, after hours included. Run another kind of shop? We build one that already knows your business.
Book the chair after you've gone home
Evening callers want answers now. Treatments, packages and pricing get answered and booked on the spot — in English, Chinese and Cantonese, after hours included — so the evening crowd books with you.
Catch every call at your busiest hour
When every table is full, the phone still rings — and it gets answered. It picks up, matches the right therapist by what hurts, and handles ICBC and direct-billing questions — the same way at every location.
Turn late-night browsers into booked consults
Most aesthetics questions come in after midnight. It explains treatments and pricing, answers sensitive questions with discretion, and books the consultation before they cool off.
Send each patient to the right practitioner
A wrong match means a wasted first visit. It listens to the symptom in English, Chinese or Cantonese, routes to the right practitioner, and preps them for the first appointment.
Every call answered, day and night
After-hours callers want an answer now, not by morning. It handles CDCP and insurance questions and books the appointment — bilingual and accurate, every call picked up around the clock.
Not on this list? We build yours
Restaurants, retail, cross-border DTC and beyond. Paste your website or list your services — we build a front desk that already knows your business.
Figures from live CytoWorld deployments in Greater Vancouver, first 60 days. Results vary by business.
Your best front desk —
bottled, standardized, live in days
Fast, and built with you — our team does the work
Our team builds and tunes the agent from your menu, your website and one short working session — you just review and approve. Most businesses go live within days, not quarters.
Your best playbook, made the standard
We capture how your strongest front-desk person answers, the standards your founder set, and what the best in your industry do — then every call follows it, in three languages, every time. The kind of consistency you could never staff for.
The easiest first step into AI
No big IT project. It's out-of-the-box, your team welcomes the help instead of fearing it, and the boss sees it in the numbers from week one — money that pays back fast.
"I used to sleep with my phone on the nightstand. The first night the AI went live, I finally put it in the drawer — that's when I knew it worked."See real deployments
Every call becomes data you own —
the customer intelligence big players pay for
Every caller is logged into your own customer record — not ours. High-value clients stay yours, conversations become a clean, owned asset, and you finally get the "who's worth calling back, what's trending, where money leaks" view that used to need a data team. Out-of-the-box.
Illustrative — your dashboard is tailored to your industry
"My customer data lives in staff WeChats and people's heads — when they leave, it's gone"
AI handles it: Every caller is logged into your own customer database that you own and keep — through every staffing change. The asset stays yours, building with each call
"High-value clients come once and I have no system to win them back"
AI handles it: Big spenders get flagged and followed up automatically, kept in your CRM with their full history — so the clients worth the most keep coming back
"I want to know what clients ask and where I'm losing money — but I have no analyst"
AI handles it: Every conversation becomes analyzable — what they ask, which package they eye, why they don't book. The kind of "CEO radar" larger operators pay a fortune for, without hiring a data team
The same agent that greets customers
now trains your team
Your front desk faces customers. Turn the same technology inward — load it with your playbook and let staff self-train in the spare minutes they already have, so your best people stop repeating the basics.
Load your playbook and handbook
Pour in the founder's standards and aesthetic, the group's curriculum, HR policies, the employee handbook, SOPs and the promotion path. Your hard-won know-how becomes one agent any new hire can learn from.
Staff learn in their spare minutes
People train in the fragmented time they already have — between clients, on the commute, after a shift. Scattered minutes turn into real, consistent learning, on the exact skills the job needs.
Personalized Q&A, anytime
Anyone can ask their own question and get a clear, on-brand answer on the spot — no waiting for the next group session, no pulling a senior colleague off the floor.
Standardize training, free up your best people
Everyone learns to the same standard, managers and top performers get their hours back, and the cost of internal training comes down — a real win for spa, wellness and any service-heavy team where service training makes or breaks the experience.
Hear it for yourself — your AI answers a real call, right now
Pick a scenario, or leave your number and our AI calls you in seconds — in English, Chinese or Cantonese.
By starting, you agree to a recorded AI demo, deleted within 30 days. No signup.
Like what you hear? We'll have it running on your real number within 24 hours.
Trusted by businesses across Metro Vancouver and Mainland China
Run a real AI front desk for 7 days — free
Tell us your business and we build your AI front desk — live within 24 hours. Try it on real customers for a week, and pay only for the results it delivers.
Give us your business details and website. We build and fine-tune your AI front desk, our team reviews it, and it goes live to handle real calls and messages for 7 days — no commitment.
Tell us your business + website
We build & fine-tune your AI — our team reviews
Goes live in 24h — 7-day free trial, cancel anytime
