Built around your shop

AI reception, shaped
around your shop & front desk

A real front desk that knows your trade — tuned to how your business actually runs and talks, not a one-size-fits-all chatbot. For spa & wellness, massage, medspa, TCM & acupuncture, postpartum care, or any local shop that wants it built their way.

Three reception styles

Pick the one that fits your goal and how your customers talk

Style 1

Front desk + booking

Pace: Brisk
Style: Straight to the booking
Best for: For calls, scheduling, and quotes

Picks up the moment a customer calls — answers questions, quotes, and locks in the appointment in one go. Great for spa front desks and medspa consults that need to get people booked fast.

Style 2

Caring intake

Pace: Unhurried
Style: Warmth first
Best for: For building trust and keeping regulars

For services like TCM intake or wellness and healing, it takes its time — listens to what the customer needs and worries about, and earns the long-term trust that keeps regulars coming back.

Style 3

Warm, then book

Pace: Adapts as it goes
Style: Trust first, then book
Best for: Build trust, then guide to the booking

Starts with a warm conversation so the customer feels at ease and opens up, then naturally guides them toward booking or coming in.

What your AI reception handles

Every call and every message answered, captured, and booked — so every customer stays with you

AI phone reception

When you're too busy to pick up, it still answers — fields questions, takes details, and gets every caller the help they came for.

Automatic booking

When a customer wants in, it books them straight into your calendar — waitlists when you're full, reschedules without the back-and-forth.

Text & email follow-up

Sends reminders automatically so more guests show up on time, and says the right thing before and after the visit.

Win-back outreach

Reaches out to customers who haven't been in for a while and brings your regulars back, one by one.

Trilingual conversation

Switches between English, Chinese, and Cantonese — understands how customers speak and answers so they understand back.

Always on

After hours, holidays, late at night — someone's there. Customers get an answer the moment they reach out.

Your shop's knowledge

Services, prices, hours, common questions — it knows them cold and answers accurately.

Customer insight

Sorts every call automatically — who asked what, who hasn't booked yet — all at a glance.

Meet customers where they already are

Phone, WeChat, WhatsApp, Xiaohongshu DMs, your website — whichever your customers prefer

Phone & voice
WeChat
Website chat
WhatsApp
SMS
Email
Xiaohongshu DM
Instagram

One link, everywhere you post

Turn your AI front desk into a single link and QR code — customers tap or scan and start chatting.

Instagram
QR in your bio / posts
Facebook
link in your bio
WeChat
broadcast · Moments
WhatsApp
send to customers

A few things that put you at ease

Your customer data stays yours

Every call and message builds a customer record only you can see and act on — securely stored and Canadian-privacy compliant.

No hassle to start

You don't need to know the tech — we set it up and tune it for you while your shop keeps running as usual.

Works with your tools

Customer details sync to the booking, bookkeeping, or membership system you already use.

Let's talk about the right AI reception for your shop

A free consultation to see how it helps you answer every call, book more visits, and bring regulars back.

Book a consultation

Cyto | CytoWorld AI Advisor

AI front desk for spa, wellness, medspa & TCM. Answers calls, books clients, wins back regulars — English, Chinese & Cantonese, 24/7. 7-day free trial.