AI Front Desk Resources for Spa & Wellness Businesses
Ten years of running local storefronts in Western Canada, plus what we've actually learned putting AI to work for spas, wellness, medspa, massage and TCM clinics, written up so you can use it.
What we write about
Answer every call
When the room is full and the phone keeps ringing, how an AI front desk picks up every caller and books them in.
Win regulars back
After a treatment, how AI follows up, reminds and reaches out on its own so a one-time guest becomes a regular.
One playbook, many shops
For a chain like BigFeet, how one shared AI front desk handles bookings, therapist scheduling and regulars' preferences across every location.
What's coming
These are the pieces we're putting together and will publish over time — written for spas and wellness shops first, with notes on adapting the same playbook to other local businesses. Want them first? Just leave your email.
Putting an AI front desk in your spa, step by step
From sorting out your common questions to connecting bookings and training the AI to greet guests in three languages (English, Chinese & Cantonese) — the full path to handing your spa's front desk to AI.
Multi-location: how several shops share one AI front desk
Using a massage and reflexology chain like BigFeet, a look at how one shared AI handles bookings across shops, keeps therapist schedules in sync, remembers regulars — and what it really feels like once it's live.
How many regulars one answered call wins back for Vancouver wellness shops
Drawing on the day-to-day at local spas, medspas and TCM clinics — how answering every call, filling every opening, and inviting every guest back turns into real repeat business.
We'll tell you when something new goes up
We'll publish shop case studies, launch experience and hands-on how-tos over time. Leave your email and we'll let you know — no spam.
Curious how an AI front desk would work in your shop?
Book 15 minutes and we'll walk through your specific situation together.
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