EverYoung Laser & Skin Clinics

Turn every late-night medspa enquiry into a booked consultation

Vancouver, BCeveryoungmed.com/en

3×

Lead-to-booking speed

0 min

Average first-response time (24/7)

+45%

After-hours consultation bookings

100%

Treatment queries answered accurately

Challenge

Medical aesthetics clients do their research late at night — long after clinic staff have gone home. EverYoung was losing a significant portion of its high-intent leads every week simply because no one was available to respond at 11pm. Explaining the difference between treatments (BBL, Morpheus8, laser resurfacing, etc.) requires expertise that can't be delegated to a generic chatbot.

Solution

CytoWorld deployed a sales and front desk AI agent trained specifically on EverYoung's full treatment catalogue. The agent instantly qualifies leads by skin concern, explains relevant treatments with accurate clinical detail, provides pricing tiers, and books consultation appointments — regardless of time of day.