Sky TCM Acupuncture & Wellness

Sky TCM serves a bilingual Richmond community with acupuncture, cupping, herbal medicine, and general TCM wellness consultations. Like many specialty clinics, the majority of booking inquiries arrived outside operating hours — and callers who didn't get a response often moved on to the next clinic they found online.

CytoWorld trained a bilingual TCM wellness agent that answers questions about treatments (acupuncture points, herbal medicine, cupping, moxibustion), explains what conditions each modality addresses, and books appointments — in both English and Mandarin, around the clock.